How to Build Trust, Rapport, and Connection with (Almost) Anyone to Get More Done
According to John Green, author of The Fault in our Stars and Turtles All the Way down, “In the best conversations, you don't even remember what you talked about, only how it felt.” I agree.
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When you’re having a conversation at work (or even at home), you’re less likely to remember the content than the impact, unless….
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Unless you hurt the other person’s feelings, and you don’t address it
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Unless you’re seen as pushy…or a pushover
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Unless you talk way more than you listen
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Unless you’re unaware of your micro-aggressions
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Unless you’re inflexible in your adapting your style
In other words, your conversations are more likely to be successful when you’re mindful of your intentions, willing to flex your approach, and you're skillful in evaluating your impact.
My name is Deborah Grayson Riegel, and I am a keynote speaker, executive coach, and consultant who has taught leadership communication for Wharton Business School, Duke Corporate Education, Columbia Business School’s Women in Leadership Program, and the Beijing International MBA Program at Peking University. I write for Harvard Business Review, Inc., Psychology Today, Forbes, and Fast Company, and have been featured in Bloomberg Businessweek, The Wall Street Journal, and The New York Times.
I am the author of “Go to Help: 31 Ways to Offer, Ask for, and Accept Help” and "Overcoming Overthinking: 36 Ways to Tame Anxiety for Work, School, and Life" and I consult and speaks for clients including Amazon, BlackRock, Google, KraftHeinz, PepsiCo, and The United States Army.
In this course, I will teach you how to improve your results with four types of conversations that all of us need to master to grow ourselves, our relationships with colleagues, managers, and clients, and our careers:
1. Relationship Building Conversations
2. Navigating Conflict and Tricky Conversations
3. Tackling Feedback Conversations
4. When Work Conversations Get Personal
And not only will this course be informative, it will be fast-paced and fun, with lots of practice, concrete takeaways and tools.
I am looking forward to hearing how it's going for you!
Warmly,
Deborah Grayson Riegel, MSW, PCC
ENROLL NOWHow Mindful Communication Made a Meaningful Difference
"As an operational manager, I found this course to be highly relevant to my daily interactions with staff and managing guest conflicts. The dynamic and engaging teaching style of Deborah Grayson Riegel greatly enhanced the value of the course materials and training."
"I find this course invaluable, indispensable and insightful! Thank you, Deborah for the numerous examples with contexts and solutions that a professional (at any level) can learn and follow."
"A lot of good, concise information. The printable resources will help me refer back to the course information to prioritize areas to work on."
I'm Deborah Grayson Riegel
I am a keynote speaker, executive coach, and consultant who has taught leadership communication for Wharton Business School, Duke's Fuqua Business School, Columbia Business School's Women in Leadership Program, and the Beijing International MBA Program at Peking University. I write on leadership communication and presentation skills for Harvard Business Review, Inc., Psychology Today, Forbes, and Fast Company, and have been featured in Bloomberg Businessweek, The Wall Street Journal, and The New York Times. I am the author of "Go to Help: 31 Strategies to Offer, Ask for, and Accept Help" and "Overcoming Overthinking: 36 Ways to Tame Anxiety for Work, School, and Life" and consult and speak for clients including Amazon, Google, Healthcare Businesswomen's Association, Johnson & Johnson, KraftHeinz, L'Oreal, Novartis, PepsiCo, and The United States Army.Â
