Building a More Welcoming Workplace

 

Create a Culture of Belonging Through Meaningful Dialogue

Have you ever been in a meeting where certain voices dominate the conversation while others go unheard? Have you felt like you couldn’t fully be yourself at work, or witnessed colleagues holding back their thoughts? If so, you’re not alone—and you’re in the right place.

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Welcome to "How to Have Inclusive Conversations at Work", a transformative course designed to help you cultivate a workplace where everyone feels valued, heard, and respected.

In today's diverse and dynamic work environments, the ability to engage in inclusive, thoughtful conversations is more than just a soft skill—it’s a business imperative. Research shows that organizations with inclusive cultures are six times more likely to be innovative and twice as likely to meet or exceed their financial goals. Inclusive conversations fuel creativity, boost engagement, and improve retention.

But here’s the challenge: most people don’t realize how everyday interactions—our words, tone, and assumptions—can unintentionally exclude others.

This course will help you recognize those moments and equip you with the skills to make workplace conversations more open, respectful, and productive. Whether you're a leader, HR professional, team member, or ally, this course will empower you to create spaces where different perspectives aren’t just tolerated but embraced as strengths.

What You’ll Learn in This Course

By the end of this course, you’ll have a clear, practical framework for fostering inclusive conversations at work. You will:

  • Understand what makes a conversation inclusive—and why it’s essential for business success.
  • Identify and challenge unconscious biases that impact how we interact with colleagues.
  • Develop active listening skills to ensure every voice in the room is truly heard.
  • Ask better, more inclusive questions that invite diverse perspectives and deeper discussions.
  • Avoid common assumptions and stereotypes that create barriers in workplace communication.
  • Recognize and address microaggressions—even when they’re unintentional.
  • Navigate sensitive conversations with confidence, including discussions about race, gender, culture, and identity.
  • Foster psychological safety, so colleagues feel comfortable speaking up, sharing ideas, and taking risks.
  • Respond to mistakes and missteps with grace, learning how to apologize and grow from feedback.

Each lesson is packed with real-world examples, expert strategies, and actionable techniques to help you immediately apply what you learn in your workplace.

This course includes:

  •  Engaging Video Lessons
  • Practical Exercises & Reflection Activities
  • Quizzes & Knowledge Checks
  • Real-World Strategies & Techniques

Creating a truly inclusive workplace isn’t about having all the answers—it’s about learning, listening, and being willing to grow.

We all have unconscious biases that shape how we interact with others. We’ve all witnessed moments where someone was excluded—or perhaps we’ve been that person.

Inclusive conversations aren’t about being perfect—they’re about progress.

When people feel safe to speak up, they bring better ideas to the table. They challenge the status quo and spark innovation. They stay engaged, motivated, and committed to their organization’s success.

And most importantly? They feel like they belong.

That’s what this course is all about.

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I'm Deborah Grayson Riegel

I am a keynote speaker, executive coach, and consultant who has taught leadership communication for Wharton Business School, Duke's Fuqua Business School, Columbia Business School's Women in Leadership Program, and the Beijing International MBA Program at Peking University. I write on leadership communication and presentation skills for Harvard Business Review, Inc., Psychology Today, Forbes, and Fast Company, and have been featured in Bloomberg Businessweek, The Wall Street Journal, and The New York Times. I am the author of "Go to Help: 31 Strategies to Offer, Ask for, and Accept Help" and "Overcoming Overthinking: 36 Ways to Tame Anxiety for Work, School, and Life" and consult and speak for clients including Amazon, Google, Healthcare Businesswomen's Association, Johnson & Johnson, KraftHeinz, L'Oreal, Novartis, PepsiCo, and The United States Army.Â