Deb's Communication and Leadership Blog

 

How To Turn a Conflict With Your Co-Worker Into a Calm Conversation

Originally published in Inc. Magazine.

Have you ever had a conflict with a co-worker? Of course you have. If your company employs more than one person, workplace conflict is inevitable. And even if y...

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Are You Working With a Bully? Here's How to Keep Your Cool Without Losing Your Dignity

Originally published in Inc. Magazine.

We all have to work with difficult people. That's a fact of life -- and work. And one person's difficult person isn't necessarily another's. You might experienc...

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Stop Ending Your Speeches With 'Any Questions' and End With This Instead

Originally published in Inc. Magazine.

You have a big presentation to make to your client, your funders, or your boss. You've spent hours developing a deck that's concise, crisp, and visually stunni...

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12 Phrases that Will Make Your Audience Put Down Their Cell Phones and Pay Attention to You

Originally published in Inc. Magazine.

Franklin Delano Roosevelt once gave this pithy advice for making a good presentation:

"Be sincere. Be brief. Be seated."

As a professional speaker and present...

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'I'm Sorry' Can Undermine Your Career. Here's What To Say Instead

Originally published in Inc. Magazine.

We all make mistakes. From minor ones like mispronouncing someone's name (which, depending on the person, could be a big deal) to major ones like making an expe...

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10 Reasons You're Talking Too Much, and What to do About It

Originally published in Inc. Magazine.

Whether you think of yourself as Chatty Charlie, Reserved Rebecca or someone in between, chances are you have experienced the power of saying more with less.

I...

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3 Pep Talks Everyone Needs Before Talking to a Difficult Person

Originally published in Inc. Magazine.

We all have worked with a difficult person, and for some of us, we're working with a whole bunch of them. For you, it could be the fierce individualist who does...

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Unprepared for a Meeting? Here's How to Respond to Any Question

Originally published in Inc. Magazine.

It's happened to all of us. You're making a big presentation to an important client, or participating in a high-stakes meeting with your boss, and suddenly, you...

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How to Grab Your Audience's Attention, Immediately

Originally published in Inc. Magazine.

Steve Jobs once commented, "People who know what they're talking about don't need PowerPoint." Whether that's a slight exaggeration or a big one, it is true tha...

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The Biggest Mistake You're Making When Generating Ideas

Originally published in Inc. Magazine.

When you hear the word "innovation", you probably picture thought leaders like Elon Musk (Tesla), Steve Jobs (Apple), or Sheryl Sandberg (Facebook/The "Lean In"...

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Your, Um, Filler Words Are, Like, Killing Your Credibility. Here's How to, Uh, Fix This in 4 Weeks

Originally published in Inc. Magazine.

It doesn't matter how elegantly your PowerPoint presentation flows, how artfully you can field difficult questions, or how perfectly balanced your mix of statis...

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10 Workplace Behaviors You'll Regret (and How to Avoid Them)

Originally published in Inc. Magazine.

Work is hard -- which is why it's called "work." Every day, we face challenges that range from solving difficult technical problems and making hard choices betw...

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