Deb's Communication and Leadership Blog

Originally published in Inc. Magazine.

Successful presentations motivate, educate, and inspire listeners to take action. From the attention-getting opening to the powerful close--and the concrete, ke...

Originally published in Inc. Magazine.

When it comes to evaluating success for salespeople, it's often focused on one thing: the win. Asking for the customer's business and getting a quick and enthus...

Originally published in Inc. Magazine.

When we think about effective leaders, many of us picture someone who is calm, cool, and collected under stressful conditions. We envision someone who is reliab...

Originally published in Inc. Magazine.

There's nothing wrong with wanting to be liked at work. According to Tim Sanders, author of The Likeability Factor: How to Boost Your L-Factor and Achieve Your ...

Originally published in Inc. Magazine.

Author and business leader Margaret Heffernan once remarked, "For good ideas and true innovation, you need human interaction, conflict, argument, debate."

Neve...

Originally published in Inc. Magazine.

Most of us hope that our colleagues and bosses see us as helpful. Helping in the workplace has been recognized as an important and desirable organizational beha...

Originally published in Fast Company. By Deborah Grayson Riegel and Chris Fenning.

Training programs are a significant investment for companies. According to the 2022 Training Industry report, U.S. t...

It’s holiday season!!!

Or, if you’re like many people, you may be thinking “oy, it’s holiday season….”

Why the sense of dread? Because while get-togethers can mean great food, laughter, and even pre...

Originally published in Inc. Magazine.

Most of us think about feedback as negative: being told by our manager that we've fallen short of a goal, or that our work processes need work, or that a behavi...

Originally published in Inc. Magazine.

When you think about your annual physical exam, you may be worried that your doctor is going to criticize your choices (like eating too much steak and not enoug...

Originally published in Inc. Magazine.

Working with a difficult person (and, often, more than one) is as expected in the workplace as attending pointless meetings.

We've all desperately tried to get...

Originally published in Inc. Magazine.

When you see your friend or colleague at work, you hopefully get a warm smile, a friendly hello, and maybe a little chat about your favorite TV show that was on...